Building digital experiences through code, creativity, and curiosity.
I'm Ragil, a software developer passionate about building practical, scalable, and user-focused digital products. I enjoy working across the stack, exploring modern technologies, and turning ideas into functional applications.
Backend Systems • REST APIs • Level 1 IT Support
Java (Spring Boot) • Python (Django) • Next.js / TypeScript • Linux & cPanel
1 year at UnifyCX troubleshooting Linux hosting, DNS records, cPanel, and business applications with ticket documentation and escalation workflows.
GST • 16:00
Al Qusais, Dubai, UAE
Practical engineering, built with purpose.
Verified software development projects spanning full-stack web applications, AI integrations, backend services, and systems engineering.
Patient ID: #IM-2025-0841 • Age: 2 yrs • Dose Alert Protocol Active
Immuna
Digital Immunization Management System
A full-stack digital immunization management platform that helps users track vaccination history, manage vaccine schedules, and monitor upcoming and overdue doses.
- Developed a full-stack immunization management application.
- Built 12+ RESTful APIs with structured response payloads.
- Implemented JWT-based authentication and role-based access control.
- Integrated MySQL across the core application entities.
- Developed a responsive Vue.js frontend with reactive route handling.
- Implemented vaccination records, schedules, and automated alerts.
Meeting Assistant Realtime
Real-Time AI Audio Transcription & Conversational Assistant
A real-time AI-powered meeting assistant that transcribes live audio, provides contextual suggestions, and allows users to interact with an AI assistant through chat.
- Built a Next.js application using TypeScript and modern component patterns.
- Integrated Groq API for ultra-low latency AI-powered functionality.
- Implemented live microphone transcription using Whisper Large V3.
- Generated contextual suggestions based on meeting conversations.
- Integrated AI-powered chat functionality with Llama 3.3 70B inference.
Additional Technical Projects
Academic and systems projects built with Java, Servlets, Django, and relational databases.
Luminar ExamHub
MVC-Based Examination Management System
An MVC-based examination management application developed using Java Server Pages, Servlets, and Maven.
- •Engineered student management workflows and examination scheduling modules.
- •Implemented secure user authentication and role-based access control.
- •Designed normalized relational database schema in MySQL.
Voter Verification and Enumeration System
Field Enumeration & Record Management System
A servlet-based project designed to manage voter information and support the distribution and collection of forms for Booth Level Officers (BLOs).
- •Streamlined voter information records management and field enumeration workflows.
- •Supported distribution, tracking, and collection of verification forms for Booth Level Officers.
- •Constructed request-dispatching architectures utilizing Java Servlets and JSP.
Wolverine Traffic Management System
Road Safety & Real-Time Traffic Alert System
A smartphone-based road safety and traffic management system designed to provide real-time alerts about traffic signals, roadblocks, accidents, and traffic congestion.
- •Built a centralized Django backend delivering RESTful APIs for real-time traffic alerts.
- •Supported crowdsourced incident reporting for traffic signals, roadblocks, and congestion.
- •Integrated voice alert guidance mechanisms to assist drivers on active routes.
Looking for more code samples?
Explore full repositories, commit histories, and code architectures directly on GitHub.
Technical operations meet software development.
How practical experience in web hosting, application support, and backend development shapes my approach to building dependable digital products.
I'm a developer with a background in technical operations and software development. My experience spans application support, backend development, REST API engineering, and building full-stack applications.
Having worked across both IT support and software development environments, I bring a unique, practical perspective to engineering. At UnifyCX, I provided Level 1 technical support for a web-hosting company—investigating issues involving Linux hosting environments, DNS configurations, cPanel, and business applications while documenting tickets and coordinating escalations. That experience grounded me in the fundamentals of how web infrastructure operates and what end users experience when systems fail.
In backend and full-stack software development, I've contributed to production-grade applications using Java and Spring Boot at Luminar Technolab, and Python with Django at Riss Technologies. From developing 15+ RESTful services and improving query performance by ~25% to engineering real-time AI tools with Whisper and Next.js, I focus on writing clean, well-tested, maintainable code.
I enjoy understanding how systems work beneath the surface, solving practical problems with curiosity, and continuously learning new technologies.
Hands-on troubleshooting of Linux servers, DNS, cPanel, and user-facing application inquiries with ticket tracking and SLA rigor.
Developing resilient REST APIs, data validation logic, and secure authentication in Spring Boot and Django ecosystems.
Al Qusais, Dubai, United Arab Emirates
Master of Computer Applications (MCA)
Srinivas Institute of Technology (2023 – 2024)
Bachelor of Computer Applications (BCA)
Kannur University (2018 – 2021)
Open to Software Developer & Technical Support roles in Dubai & Remote
Professional Experience & Technical Roles
Real-world engineering, production operations, and backend development experience from my verified employment history.
Junior Associate – Tech Operations
- Investigated technical issues involving Linux hosting environments, DNS configurations, cPanel, and business applications.
- Performed initial troubleshooting of server and application issues and coordinated escalations for complex or unresolved incidents.
- Logged and documented customer issues, maintained accurate ticket information, tracked pending requests, and followed up on cases.
- Supported day-to-day application and IT operations using Microsoft 365, Pega CRM, cPanel, legacy systems, and ticketing platforms.
- Assisted with customer account onboarding and offboarding requests and maintained related service information.
- Prepared and maintained technical documentation, including procedures supporting incident investigation and operational processes.
Java Spring Boot Developer Intern
- Developed and deployed 15+ RESTful services using Java and Spring Boot for business applications.
- Investigated application issues, performed debugging and unit testing, and implemented input validation and exception handling.
- Optimized database interactions and query performance, improving API response time by approximately 25%.
- Supported application deployment and troubleshooting while working with technical requirements and documentation.
Python Django Developer Intern
- Developed 6+ backend modules and REST API endpoints using Python, Django, and relational databases.
- Implemented data validation, error handling, and data integrity controls.
- Participated in debugging and application testing.
Core Skills & Practical Competencies
Categorized technical capabilities derived strictly from my verified IT support experience, software development roles, and project repositories.
IT Support & Operations
Customer-facing Level 1 technical assistance, service desk workflows, and operational procedures.
Systems & Networking
Operating systems, network fundamentals, hosting environments, and infrastructure troubleshooting.
Business Applications
Enterprise customer service platforms, server control panels, and collaboration tools.
Software Development
Backend frameworks, RESTful web services, frontend interfaces, and typed web development.
Databases & Tools
Relational data persistence, API testing, version control, and productivity suites.
Education & Credentials
Formal degree qualifications in computer applications and verified technical certifications.
Master of Computer Applications (MCA)
Srinivas Institute of Technology
- Advanced computer applications curriculum covering distributed systems, software engineering methodologies, database design, and object-oriented architecture.
- Practical capstone project development incorporating modern web frameworks and database normalization.
Bachelor of Computer Applications (BCA)
Kannur University
- Foundational computing coursework in data structures, algorithms, object-oriented programming (C, C++, Java), and relational database systems.
- Developed strong algorithmic problem-solving habits and computational fundamentals.
Have an opportunity or want to connect? Let's talk.
I am currently open to full-time software developer opportunities, backend roles, and technical operations positions in Dubai, UAE and remotely.
Whether you are hiring for an engineering position, seeking a developer with strong Java/Spring & Python foundations, or evaluating technical operations support, my inbox is open.